Why doesn’t my order history appear in my account?

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When ordering you must Log into your Account for LCI Paper keep a record of your shipping and billing information, as well as your complete order history, allowing for quick and convenient reordering. However, customers sometimes find that their previous orders have not been recorded in their history. This is the question Judy in Nevada recently wrote in with:

I wanted to use my account to quickly place a reorder of a previous order, but I found that my order history did not appear in my account. Please advise.

– Judy, Nevada

This question is common, and there are multiple reasons why previous orders may not appear within an account. Watch our video response to learn more.

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