Why doesn’t my order history appear in my account?

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When ordering you must Log into your Account for LCI Paper keep a record of your shipping and billing information, as well as your complete order history, allowing for quick and convenient reordering. However, customers sometimes find that their previous orders have not been recorded in their history. This is the question Judy in Nevada recently wrote in with:

I wanted to use my account to quickly place a reorder of a previous order, but I found that my order history did not appear in my account. Please advise.

– Judy, Nevada

This question is common, and there are multiple reasons why previous orders may not appear within an account. Watch our video response to learn more.

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2 Comments

  1. jeremy says:

    Hi. I wonder if you cater orders from the Phillipines? If so, how much would shipping cost if I ordered 100 sheets of 8 1/4 x 14 metallic blue card stock?
    Thank you for your reply.

    • Kristen says:

      Hi Jeremy,

      We certainly do ship to the Philippines, but price would vary with the shipping method you choose and your exact address.

      To determine your shipping costs, place 2 packages (100 sheets) of 8 1/2 x 14 metallic blue card stock in your shopping cart, then proceed to check out. After you enter your shipping and billing address, the methods of shipping available to your area, along with an estimated arrival date and cost for each will appear.

      Please find detailed information on international shipping in the following video:
      Does LCI Paper Ship Internationally?

      Please let us know if you have any questions.