If your order has not been processed or shipped and we can catch it, we will cancel it for you. For liability reasons we are not able to simply update a shipping address for orders entered into our system. After confirmation of cancellation you can re-enter the order with your correct shipping address. Important: If your order was processed through PayPal you must update your addresses inside your PayPal account. LCI Paper can not make changes to PayPal orders.
Please see our Cancellation Terms
If your order has already processed & shipped and an address change is required you can contact the shipping company directly. LCI Paper is unable to reroute, stop or change a package once it has been shipped.
- UPS Shipments – Register for UPS My Choice You can change addresses, schedule deliveries and more through their system. Sign up is free however some services are at a charge.
- USPS Shipments – Contact your local Post Office for Assistance.