Handmade Specialty Paper > Customer Service > Testimonials

Testimonials

Read what our customers are saying about LCI products and service. Our customers come from all over the world looking for our Wedding Invitations, Handmade Paper, and many of our Wedding Programs for the do-it-yourself people. Read what customers are saying about The Perfect Printing Pouch.

"I received my order in perfect condition...the quality is more than exceptional."

I'm writing to express how pleased I was with both the service and the product I received from LCI Paper. I placed my order and within hours, I was notified it had been shipped and I had a tracking number. When the paper order arrived at my house (within 2 days), I was thrilled to see that all of the items (2 different envelopes and 2 different flat cards) were all the high quality promised. We are using them for my wedding invitations and although we want to save money by "doing it ourselves" we absolutely do not want cheap looking invitations. I can safely say that no one will be able to point to the paper and accuse us of trying to cut corners there. Thank you very much for being a bright light in the dark tunnel (full of unreliable and overpriced vendors) that is planning a wedding. I will definitely refer people to your site and your product. Thank you very much!
- Brenna Greer

Dear Mr. Chase and LCI Paper, Inc.,

I would like to express my appreciation for your prompt and accurate service on my order. My blank wedding invitations arrived on time, were soon printed, and delivered to my guests. This was my first time to order from your company, and everything went as scheduled. The invitations were beautiful! Thanks for helping to keep my wedding stress-free! - Julie Taylor

I just received this order! You folks are amazing! Everything perfect to every spec that I ordered! THANK YOU SO MUCH! This wedding is going to be beautiful because of your gorgeous paper and my top-shelf design work. - Vicki Gojmerac

Hi, I just wanted to say thank you for the envelopes that I just received. They were exactly what I wanted and they arrived in no time. It was a pleasure doing business with you, I'll be sure to order from you again if I ever need anything else. Thanks again for the great service.
- Antoinetta Scalia

I have never found another company where the people are as friendly and helpful and would like to thank especially Linda and Larry for helping me through the exchange of my order for a different style. You are so understanding. Thank you for a great experience in ordering online! - Peggy Kennedy

We printed the first one earlier tonight - my wife said: "Wow! They look so professional. Looks like we spent a lot of money!" They really are top quality - thank you. - Bill

I searched for envelopes for the handmade invitations for my daughter's upcoming wedding. I was surprised at the low quality or high prices I found. In an effort to better use our resources, I searched online and happened upon your website. I found what I needed, and on faith ordered envelopes and cardstock. My ordered arrived promptly and the envelopes exceeded my expectations. They are the perfect color and quality. The paper is great as well. Instead of paying 100.00 for envelopes alone, I got them and the paper for less than half the cost. Thanks for selling what you say you sell and for shipping when you say you will. I will order again and I will tell my friends to check you out. You have made the wedding plans a little less stressful!! - Joan Creamer

I just wanted to say how pleased I was when I received my invitations and reply cards in the mail. The paper was even prettier than in the picture on your site; they printed up beautifully on my printer and I've received many compliments. Your service and price are excellent and I would not hesitate to recommend LCI Paper to anyone who needs any type of specialty paper products. Your site was easy to navigate and your selection superb! Thank you for making this task a pleasurable experience amongst all the many details that need consideration when planning a wedding. - Karen S. Klehamer

Hi , I received my invitations today and just wanted to tell you that they look great! They were sent out very promptly and I am very pleased with your service. I will recommend you to other people in the future for sure! Thanks again! - Jenna Cammilleri

I recently ordered the subject invitations and reception cards for a wedding package I was doing for a friend, and I had to write and commend you all on such a wonderful product. The paper was of good quality, easy to feed into my printer and print on, and looks great! I was very pleased with the embossing on the front, and so was the lucky couple I put these together for! Thanks so much for having a great business, and I look forward to sending others your way!! - A. Spivey

I received my order this morning in perfect condition. It was exactly what I needed and the quality is more than exceptional. I was quite amazed that my order was only 2 days transit to Mississauga, Ontario. I will definitely buy from you again. Thanks!! - Jennifer Warren

Just wanted to inform you that I got my paper order yesterday. Everything is so nice! Way nicer than it looks on the computer! Thank you for the great product! - Kim

"I've received tons of compliments on my invitations."

I've received tons of compliments on my invitations. I used the gold foil squares with the matching response cards. No one could tell I printed them myself. They were so beautiful and professional looking. I was so proud! Thank you! - DeAnna Shreves

Just wanted to thank you for the quality paper and accessories in my recent order. I used to work in printing and graphic design and was hesitant to do invitations from my printer since I had seen so much amateur work from others. I also had seen awful quality invitations at invitation dealers at absurd prices. So, I took the plunge and ordered from you. Your prices and creativity are wonderful. My sister who works in an ad agency and my father who is a former printer were astonished at the quality of the invitations I was able to produce. I am sure my background in design helped - but good design is worthless unless it is on good paper.

"I just wanted to tell you that the wedding invitations...were absolutely beautiful after I printed them out!"

Thank you for sending the paper & envelopes so swiftly. Love the paper! I printed on my Epson -beautiful! I will keep your company in mind for similar design jobs (I'm an illustrator). -Bonnie Gordon-Lucas, www.mybonnie.com

I just wanted to let you know that the stock I ordered worked out well. The invitations are in the mail. Some of the pieces I had to feed in individually and for the response envelopes, I got clear mailing labels to stick on them. I never did this before, but took the chance, as other family members had. Thank you for the huge cost savings. It was worth my printing time to save so much money!! Thank you again.

I just wanted to tell you that the wedding invitations that I received were absolutely beautiful after I printed them out! You can't even tell that I printed them myself! I just wanted to let you know how impressed I am with your company and your stock paper and invitations!! Thank you so much for making my life easier!

Hello- I just wanted to drop you a quick note of appreciation. My fiancé and I had a very short time to prepare for our wedding. Our wedding invitations (from another vendor) came to us on Friday, January 10, and we wanted to get them addressed and sent out by the following Monday. Well, as luck would have it, we didn't get the proper envelopes with the invitations. We were in a complete panic! Through an internet search I found your company. I called and spoke with Customer Service and they took care of us! By 9:30am on Saturday we had the correct envelopes and we were in business. The invitations have gone out, and now we're praying that no more goof-ups happen! Thanks again for the great service, we truly appreciate it!

"Thanks again for the great service."

Just wanted to say thank you for such a quick easy online shopping experience. I ordered from you late on Monday night and received my shipment on Wednesday evening, I couldn't believe it was so fast.....I'm still waiting for a shipment from another company I placed over a week ago. The speed at which your company gets things done definitely serves you a major credit. It also helps that the quality of your products is of a very high standard too. I design and create invitations for different occasions and sometimes it is a bit of a challenge to match a particular cardstock with the right envelope. I'm hoping that your company is going to make my life a little easier now as I can order cardstock and envelopes to match.....which as you will know is key! I just placed another order this afternoon and will be looking forward to it arriving very shortly (it says tomorrow, hard to believe). Thank you again for providing a wonderful service. -Louise Waterfall

I just had to write to say that you guys are tops when it comes to customer service. We are in the process of planning our wedding next year and are making the invitations ourselves after less than decent treatment by the big invitation companies. When we ordered samples of your products, they were sent to us fast. With other companies they dragged their feet if they sent them at all, even when we'd paid for them. We've ordered from you twice now, and both times the service and the quality of the products surpassed our expectations. You guys really do treat people like you would want your own family treated, and it means a lot. We'll be back for more paper supplies, and will definitely point people in your direction. Your dedication to your customers is exceptional, and we just wanted to tell you that we appreciate it!.
- Shadera & Shawn

I just wanted to let you know how pleased we are with the invitation paper that we ordered from you for our daughter's wedding. We selected the Pearl Pastel Seashell invitations and enclosure cards. We ran them through our HP Officejet Inkjet printer and had no problems at all. Several people have commented to me or written back on the RSVP card about how beautiful the invitations are. Thank you for a quality product that was well priced and delivered promptly. It's so hard to find good customer service these days, and we truly appreciate doing business with you. We'll be back in the future. - Diane Bumgarner

I just wanted to send a quick email to thank you for the amazingly quick delivery of our order. The envelopes were perfect and I realize I paid for expedited shipping but they arrive first thing in the morning which gave us a huge jump on the hand addressing of the 1300 invitations we needed to get out. Thanks for the great service, if I need paper or envelopes again I will certainly come back to LCI Paper. -Lisa Shipley

Thank You, since I have been surfing the web for items to make MY big day a success, I have never had anyone respond to an email as promptly as you. I want to order something from your company, just because of you. Usually by the time I get a response from an email, I have forgotten that I contacted them in the first place. I can't say the same about LCI, your company should be proud to have employed such a dedicated employee. Again, thank you. You will be getting my request for samples ASAP, and an order (for something) will follow shortly.

Just wanted to tell you that this is the first time I used your company and it was such a pleasure. I received the shipment within 2 days and it was packed very well. I am a freelance wedding artist and I am so excited to have found you guys. I am definitely going to pass your name onto everyone I know. Thank you for the great services!

I just wanted to write and let you all know how pleased I was with my order from LCI Paper Company. Although I experienced a few problems while ordering on a holiday weekend a few weeks ago, Customer Service got back to me almost immediately to help. I was really impressed! When my order arrived promptly, I was even more impressed by the wedding invitations. They are incredibly beautiful, and I think they will add a lot of style to our wedding for an amazingly low price! Thanks again for all that you did to make this a success. I will definitely check LCI next time I'm in need of paper products!

Thank you very much for the incredible service. I was a bit nervous ordering over the internet since I was unable to see the type of stock and quality of the envelopes, but they are perfect. It's nice to be able to order in smaller quantities than are available through the print and stock houses, and the UPS service was incredible. Here in two days! Thanks, again. I'll definitely use LCI again and have already recommended your company to some of my associates. -Robin

"I have never had anyone respond to an email as promptly as you."

Just a little note to say thank you for the great envelopes from LCI. I used the lined, reply card and outer envelopes for my handmade wedding invitations. They were a smash hit! Thanks again! - Susan

"I hope you'll use this letter on your website so that everyone knows how great you really are. I ordered my whole invitation ensemble from your site (invite, enclosures and envelopes). Everything came so promptly and neatly packed. The bands on the inner envelopes that alert you not to address those envelopes made the whole experience so organized. I made all of the invitations myself and the outcome was breath taking: they were better than I expected! Thank you so much for such great service. I will recommend you to everyone I know! - Donna Peterson Bride-To-Be"

Just wanted to say how surprised I was to receive my order this morning after placing it just yesterday. Great service! Thanks, Liz

Thank you so much Larry for your immediately response. That's why I love working with your company. You are number one in my book. And Linda is a doll. - Debra

Thanks so much for the great order: it was received yesterday! Wow! What fast service! My Client will be overjoyed! The guest count is rising so we will have to put in an additional order in the next two weeks. Again I am so very happy with your website, customer service & delivery speed. As we say in Hawaii, Mahalo Nui Loa! 'Thank You Very Much!' I will definitely refer your website! Excellent! - A Very Happy Customer

I just wanted to say thank you for such prompt service. I am planning a wedding so I have dealt with several companies over the internet recently and have had some sort of complication or delay on every order I placed except with you. Thank you very much and I will certainly keep you in mind for the future. Sincerely, Katie

Bless you, and thank you so much!!! You guys are just fantastic. You have made my job so much easier, and your kindness is overwhelming. I wish I could say more. I will definitely use your company again. Thanks again, Cassandra

Read what customers are saying about The Perfect Printing Pouch.
(Used with permission of ScraPerfect)

“I've been using this product since the summer of 2004 and love it. I've told so many people about it. On the side I also train for Epson and we've used these as class prizes and they are always the first thing to go. Thank you!” - Yvonne Busdeker Woodridge, IL

“I've been working with it the last couple days and it's AWESOME!!! I've only used it on vellum so far - but haven't had even one smear (the ink dries SO quickly!), and it prints smooth and dark too! I will definitely be recommending this to my friends and my local scrapbook stores! It's been really great for me - I've been printing in both black and pink ink, and both have done great. I'm VERY impressed! And I can't wait to try it on other paper types too - I'm sure it's going to be great! My only question is - WHAT IS THIS AWESOME STUFF???” - Angie Ley Meridian, ID

“Wow! A product that actually works better than it's advertising. My pages are all dressed up with printing on vellums, metallic papers, and even transparencies.” - Mia T Website Designer from miasworld.com

“I must say The Perfect Printing Pouch is wonderful as the colour of the flower printed much nicer! I am in the wedding business and print invitations and have been trying to print on "Stardream" paper and board [metallic & mica coated] for wedding invitations with an inkjet and black laser with limited success. It either smudged rubbed off or transferred the ink to the opposite page when folded and sent in the mail. It only happened to the black ink either on the graphic or writing. After stumbling onto the "perfect printing pouch" on a paper forum, I tried it with amazing results. The graphic was brighter and with a spray of a fixative it was perfect.” - M Neil Australia

"What an amazing product! Who'd ever have imagined that a bit of "magic dust" could make such a great difference when printing on vellum, transparencies, textured cardstock and just about any other hard to print on surface. I gathered up lots of different types of papers just to see for myself and was thrilled with the results. Crisp, clear lettering and the ink didn't smudge or rub off! This product is a must for any card maker and wouldn't it make a super stocking stuffer for your favorite card maker?" - Tanya Fox, Editor, CardMaker Magazine