Shopping Our Site

Placing An Order [top]

You can place an order through our website, telephone or fax.

Website Orders
You can order through our website 24 hours a day 365 days a year. LCI Paper Co., Inc. operates a secure ecommerce website. We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. For more information on security please see our Commitment to Security.

Telephone Orders
If you prefer to speak with one of our representatives to place your order you can reach us by telephone during normal business hours, Monday through Friday 8:00am to 5:00pm Eastern Standard Time. Call us at 888-488-0120, or if you are calling from outside the USA, you can reach us at 508-281-5088.

Order Samples [top]

We invite you to order samples of any of our products. Ordering a sample first will help you appreciate the quality of our papers, invitations and accessories, and ensure that the items you order coordinate with the other details of your wedding or special event. Many of our papers and invitations possess beautiful subtleties of texture, light-reflective qualities, and line work that can be fully appreciated when viewing the actual piece.

Price Of Samples
Most samples are $1.00. Exceptions include our invitation kit samples ($3.00), our Japanese Chiyogami Sampler ($3.00), and our Japanese Tissue Sampler ($2.00).

The Cost Of Shipping Samples
1-3 Samples: The least expensive choice is U.S.P.S. First Class Mail. Cost is approximately $.70 - $1.50
3-9 Samples: The least expensive choice will be U.S.P.S. Priority Mail*
Over 9 Samples: The least expensive choice will be UPS Ground. Cost is calculated by weight & distance.

*In many instances we will upgrade U.S.P.S. Priority Mail to UPS Ground. This will be done at our expense. We do this to track your shipments, while extending a cost savings to our customers.

When can I expect to receive my samples?
All of our samples are in stock and ready to be mailed the same business day when placed before 2:00pm eastern standard time; otherwise samples will ship the next business day. You can expect to receive your samples in 3-5 business days after dispatch depending on your location. If you have selected a US Postal Service method, we will not be able to track your shipment.

All UPS shipments can be tracked using your order number by clicking on the "track orders" link at the top of the page. Please allow up to 1 business day for this information to populate the UPS database. UPS delivers on business days only, and does not deliver on Saturdays or holidays.

How Do I Order Samples?
Samples can be ordered from our Order Samples page. You may also order samples on the order page for a specific product by clicking on the Order Samples tab underneath the product photo.

Payment & Sales Tax [top]

At LCI Paper Co., Inc. you can shop with your credit card with complete confidence. We accept American Express, Visa, MasterCard and Discover. Please see each card's No Risk guarantee.

Sales Tax of 5% will be charged to all orders shipped into the state of Massachusetts . Orders shipped outside Massachusetts will not be charged Sales Tax.

• Use the American Express Card online and you won't be held responsible for any unauthorized charges. Period. See the American Express Policy.
• se the Visa Card online with Zero Liability. See the Visa Card Policy
• Use the MasterCard online with Zero Liability. See the MasterCard Policy
• Use the Discover Card online and Shop Safely. See the Discover Card Policy

Security [top]

Your security is very important to us, and we make every effort for you to shop with confidence. We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. For more information on security please see our Commitment to Security.

Privacy [top]

LCI Paper Co., Inc. strongly believes in keeping your private information private. For more information on privacy please see our Commitment to Privacy.

Print Disclaimer [top]

LCI does make best practice recommendations for printing compatibility on our various papers from our own in house testing and individual paper mill specifications. However, in regards to printing, equipment, paper compatibility and personal results we do not and can not explicitly guarantee verbally or written each consumer application. There are all types of consumer and professional printers on the market, each with their own mechanical and technical makeup. Further, all inks are not the same and papers will react differently to different inks.

To help with the process, we offer samples of our papers for testing your specific application on your specific printer. The vast majority of our papers are suitable for conventional printing including offset, thermography, engraving, letterpress and on demand. If you plan on using the services of an outside printer we encourage you to consult them in regards to your printing needs.

LCI Paper Co, Inc. shall not be liable, in any way, for incidental or consequential damages or losses sustained, or aggravated, by print or paper recommendations whether or not made verbally or in writing on this website. This is the sole and exclusive responsibility of the consumer.